See the hidden systems running everything around you. Every job, every organization, every frustrating wait in line runs on processes, most of them invisible until they break. During this hands-on, two-session Professional Edge training, you'll learn to map those systems, spot where they stall, dig for the real cause, and rebuild them better. You'll interview stakeholders in a live business scenario, redesign a broken process, and pitch your fix to a C-suite panel ready to push back.

This training is an opportunity to develop a versatile skill set that includes analytical thinking, stakeholder communication, persuasive pitching, and the ability to turn everyday inefficiencies into measurable improvements.
 

What You'll Gain

• Earn a marketable skills microcredential: Enhance your resume and LinkedIn profile when you earn the Process Management Essentials microcredential from the Lundquist College of Business.
   
• Develop core process management skills: Gain hands-on proficiency in mapping processes with swimlane diagrams, identifying bottlenecks and handoffs, conducting root cause analysis, and optimizing processes to improve efficiency.
   
• Pitch a real process improvement: Practice how to communicate value and ROI to drive organizational buy-in as you work through an authentic business scenario, interview stakeholders, build a case for change, and deliver a pitch to a C-suite panel.
   

Schedule

• Friday, October 9, 9:00 a.m.–1:00 p.m. (in person)
• Friday, October 16, 9:00 a.m.–1:00 p.m. (in person)