Are you interested in learning about customer relationship management (CRM) and how a CRM system can support successful customer interactions? Explore the fundamentals of customer relationship management and the systems that support CRM in the workplace during this workshop hosted by the Professional Edge program.

During this workshop, you'll

• Discuss CRM and CRM system components
• Review workplace CRM tools
• Discuss tips on using a CRM system to better predict customer needs to drive sales growth

Register online

 
About the Facilitator

Daryll Dorman is a senior sales and leadership expert with more 15 years of experience and a career history with several Fortune 500 . He is currently based in Eugene, Oregon, where he works for MPulse Software in a customer acquisition role covering the central and northwest regions of the United States and Canada.

 
About Professional Edge

Professional Edge is an industry-informed collection of short courses, hosted by the University of Oregon's Lundquist College of Business, designed to help students develop cutting-edge skills essential in the modern job market. Build targeted, practical skills in an interactive and engaging format and distinguish yourself in a field of other job applicants. As a participant, you'll receive guidance from instructors informed by the latest business trends and leave with tangible tools and stories you can leverage in your career search.